Thank you for contacting the Transportation Security Administration. While many routine inquiries can be responded to in less than 48 hours, some responses that require additional information may take longer.
The Contact Center’s frequently asked questions page has answers to the most common inquiries we receive from the public.
If you are writing to find out if you can pack a certain item in your carry-on or checked bags, you can use our “Can I bring my ____________ through the security checkpoint?” tool located on the www.tsa.gov homepage. Just type in the item name into the box, hit the “submit” button, and the tool will tell you if it’s permitted or prohibited in both carry-on and checked bags.
The Travelers page has a great deal of information, including acceptable IDs, traveling with liquids, special medical needs, tips for members of the military and people with special medical needs, the prohibited items list, and tips for packing and dressing to get through security quickly.
You might also be interested in TSA’s new mobile web and iPhone app, that gives you 24/7 access to all of the above information. You can download the mobile web version of the app on any smartphone by typing www.tsa.gov/mobile on the web browser. You can download the MyTSA iPhone app for free on iTunes.
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