If you are using a T-Mobile phone, you can dial 611 for the customer service line. Otherwise, 800-T-MOBILE is the customer service line.
~~James
Thanks!This is useful.I'm sure there is some attractive algorithm to plot my total irritation level against theirs.I will try to decrease my end and increase theirs, otherwise the universe may explode.Calling T-Mobile requires going through a webpage. They do not have any direct phone access, even to an automated system. Thus the algorithm.Tory
On Dec 22, 2011, at 9:25 AM, Parks, Raymond wrote:============================================================
On Dec 21, 2011, at 11:06 PM, Victoria Hughes wrote:
Well actually I was sorely tempted at the Verizon store today by a small non-smart phone. Charming and insouciente in its naiveté.Dumb and simple? Yep. No touch screen, no google search, no watching YouTube on a telephone...I can do all that easier and faster on my MacBook, which is almost always with me.All I need to know is the little phone works with my Bluetooth, and gets some coverage at my studio.So this (unlimited talk, $85 a month including taxes and fees, phone is free) is looking better and better.
Owen, you can talk phone to me any day. I'm off to peruse the rest of that thread.Any tips on getting out of the termination fee?
Work through the complaint process -
The process of complaining may take a month or two, but you should become so annoying that they are willing to let you go and waive the fee.
Heck, calling customer service (which should be free?) every free moment you have should cause enough annoyance to get set free.
Ray ParksConsilient Heuristician/IDART Program ManagerV: <a href="tel:505-844-4024" value="+15058444024" target="_blank">505-844-4024 M: <a href="tel:505-238-9359" value="+15052389359" target="_blank">505-238-9359 P: <a href="tel:505-951-6084" value="+15059516084" target="_blank">505-951-6084NIPR: [hidden email]SIPR: [hidden email] (send NIPR reminder)JWICS: [hidden email] (send NIPR reminder)
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