robodialers and other kinds of phone spam

[Gillian Densmore]

Mayhaps someone one the FRIAM list can enlighten me on this I've recently been getting all sorts of 1800 numbers calling at a long variety of numbers of the day- one I think was a bord fax machine-
I canot fathom why these  business can not fathom that some of us do not apreciate getting calls at 10 at night telling me all about how the sky is dayglow orange and tastes like chicken(from the voice mail)
I also can not fathom why these robo dialers pick my google voice number- it only makes me think  I want a bit bleach for the business genepool-and try set a speed record for how fast I can add the offending  business to my spam list..

What kind of strange business model has somewhere in there: Piss off the customers?
Why do we as a society put up with that?

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[Arlo Barnes]

I think a small portion of it is accounted for by businesses having different ideas of what pisses people off from some of their customers. For example, many times after signing up for an account with a small startup, to see what it is, I get an email or often a series of emails from an employee wanting to help me get started, check in to see how I am doing, ask for feedback on how I like my experience so far. I usually try to politely respond by saying I am just checking out their service and don't need any special attention.
And I have been getting some missed calls to my Google Voice account from a toll-free number a Google Search identified as Nuance Software; I had helped my school install Dragon Naturally Speaking on several computers and must have foolishly put my number down somewhere in the installation/registration process.
But no doubt much of it is the 'this is cheap, and it will make one in a thousand people buy [more] stuff from us, so it is worth it' ethic.
-Arlo James Barnes

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