Here is a link
http://catless.ncl.ac.uk/Risks/17.43.html#subj5to an interview with Bill Gates in which Bill claims that there are "no
esssential bugs" in released Microsoft software, and that a bug fix
release would never sell. His evidence is that only 1% of the calls
that Microsoft receives complain about bugs. Perhaps MS needs a virtual
march like Martin Sheen is proposing for Win Without War:
http://story.news.yahoo.com/news?tmpl=story2&cid=638&e=10&u=/nm/20030220/en_nm/television_antiwar_dc-ref