Update, and final note on marketplace social dynamics extravaganza

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Update, and final note on marketplace social dynamics extravaganza

Douglas Roberts-2
While Glen is off grumbling about something or the other, I thought I'd take a moment to inform those of you who are interested in the Newegg interaction [Glen, don't read this] that I just got a call from a very apologetic customer service manager at Newegg.  Summary of the phone call: "Sorry, sorry, sorry, so, so very sorry; of COURSE we will refund your money for the laptop, and please accept this $150 gift certificate in addition."

Cheers,

--Doug

--
Doug Roberts
[hidden email]
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505-455-7333 - Office
505-670-8195 - Cell

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Re: Update, and final note on marketplace social dynamics extravaganza

glen e. p. ropella-2
Thus spake Douglas Roberts circa 10-02-19 11:11 AM:
> While Glen is off grumbling about something or the other, I thought I'd take
> a moment to inform those of you who are interested in the Newegg interaction
> [Glen, don't read this] that I just got a call from a very apologetic
> customer service manager at Newegg.  Summary of the phone call: "Sorry,
> sorry, sorry, so, so very sorry; of COURSE we will refund your money for the
> laptop, and please accept this $150 gift certificate in addition."

Excellent!  So it was NOT a waste of time after all?  Whew.  Now, since
you've identified Newegg as a "bad actor", I expect you to toss that
gift certificate in the trash.... or give it to some other idiot willing
to be suckered into buying something from that bad actor.

--
glen e. p. ropella, 971-222-9095, http://agent-based-modeling.com


============================================================
FRIAM Applied Complexity Group listserv
Meets Fridays 9a-11:30 at cafe at St. John's College
lectures, archives, unsubscribe, maps at http://www.friam.org