Semi-final note on the Google Nexus 4

[Douglas Roberts-2]

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

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Doug Roberts
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[Owen Densmore]

On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[hidden email]> wrote:

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

Nice post!  And its interesting to see there are quite a few folks aware of Google's apparent indifference.

My puzzle is just "Why?".  Hasn't Apple shown that Google owning the phone and the OS should succeed?  I'm positive they can be just as creative, if not more, by being an open platform well deployed.

I sure wish I "Got It".

   -- Owen

 

MONDAY, JANUARY 21, 2013

Semi-Final Note on the Nexus 4

I saw the following plea in the Google code forum that is tracking the Nexus 4 wifi bugs.

#637 jamma...@...

please don't make me return my nexus 10 and get another iPad Google...............

I wanted to leave a couple of closing thoughts on this, so I posted a response.

Today (16 minutes ago) Delete comment

#638 d...@...

@637: It does not take a rocket scientist to notice that Google has demonstrated a huge indifference towards their Android device customer base.  It has to be that, I mean, as compared to being hugely incompetent.  After all: Google owns Android.  And they own the Nexus device line.  Think about it: they own the OS, and they own the hardware, which they contracted out to hardware vendors to build for them.  What else would explain their inability to sell and support a product that works, if it's not indifference?

I guess it could be incompetence, though.  Or maybe arrogance.  Which would lead to indifference.  Which would appear as incompetence.

In other words, I'm guessing that Google could not care less even if they tried whether or not you send back your Nexus 10 and purchased another iPad instead.

Bottom line, I guess, is that from a consumer perspective it doesn't matter whether Google's dysfunction while bringing the Nexus line of product to market was caused by indifference, arrogance, inexperience, or incompetence - the net result is the same: a defective product and a non-functional product support system. And a customer base who is left feeling that Google has given them the finger.

It will be interesting to see whether the Nexus 4 turns out to be a failed experiment. Google has had two months to fix the wifi and bluetooth problems with it, and rumor has it that LG has already stopped production of the Nexus 4. Will Google cast the estimated 400,000 Nexus 4 owners adrift, or will they eventually be able push out an update that fixes it?

We'll see.

--Doug

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[Douglas Roberts-2]

I'm gonna hazard the opinion that you don't "get" indifference.  It is a mind set that, by its nature you can't self detect if you have it. Microsoft has had it on and off over the years.  LANL had it for most of the 20 year period that I worked there. Google has it in spades.  Last  year I was given a tour through Google by a friend of one of my work acquaintances.  The self-congratulatory atmosphere of perceived superiority throughout the place was palpable.  

I've noticed that a chief enabling personality trait of indifference is arrogance.  There is a strong odor of arrogance wafting the halls at 1600 Amphitheatre Parkway, Mountain View, CA.

--Doug

On Mon, Jan 21, 2013 at 10:29 AM, Owen Densmore <[hidden email]> wrote:

On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[hidden email]> wrote:

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

Nice post!  And its interesting to see there are quite a few folks aware of Google's apparent indifference.

My puzzle is just "Why?".  Hasn't Apple shown that Google owning the phone and the OS should succeed?  I'm positive they can be just as creative, if not more, by being an open platform well deployed.

I sure wish I "Got It".

   -- Owen

 

MONDAY, JANUARY 21, 2013

Semi-Final Note on the Nexus 4

I saw the following plea in the Google code forum that is tracking the Nexus 4 wifi bugs.

#637 jamma...@...

please don't make me return my nexus 10 and get another iPad Google...............

I wanted to leave a couple of closing thoughts on this, so I posted a response.

Today (16 minutes ago) Delete comment

#638 d...@...

@637: It does not take a rocket scientist to notice that Google has demonstrated a huge indifference towards their Android device customer base.  It has to be that, I mean, as compared to being hugely incompetent.  After all: Google owns Android.  And they own the Nexus device line.  Think about it: they own the OS, and they own the hardware, which they contracted out to hardware vendors to build for them.  What else would explain their inability to sell and support a product that works, if it's not indifference?

I guess it could be incompetence, though.  Or maybe arrogance.  Which would lead to indifference.  Which would appear as incompetence.

In other words, I'm guessing that Google could not care less even if they tried whether or not you send back your Nexus 10 and purchased another iPad instead.

Bottom line, I guess, is that from a consumer perspective it doesn't matter whether Google's dysfunction while bringing the Nexus line of product to market was caused by indifference, arrogance, inexperience, or incompetence - the net result is the same: a defective product and a non-functional product support system. And a customer base who is left feeling that Google has given them the finger.

It will be interesting to see whether the Nexus 4 turns out to be a failed experiment. Google has had two months to fix the wifi and bluetooth problems with it, and rumor has it that LG has already stopped production of the Nexus 4. Will Google cast the estimated 400,000 Nexus 4 owners adrift, or will they eventually be able push out an update that fixes it?

We'll see.

--Doug

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Doug Roberts
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[Douglas Roberts-2]

As a side note, the careful observer will notice that I did not post that last blog article until *after* I had received the RMA authorization and UPS shipping label from Google...

On Mon, Jan 21, 2013 at 10:39 AM, Douglas Roberts <[hidden email]> wrote:

I'm gonna hazard the opinion that you don't "get" indifference.  It is a mind set that, by its nature you can't self detect if you have it. Microsoft has had it on and off over the years.  LANL had it for most of the 20 year period that I worked there. Google has it in spades.  Last  year I was given a tour through Google by a friend of one of my work acquaintances.  The self-congratulatory atmosphere of perceived superiority throughout the place was palpable.  

I've noticed that a chief enabling personality trait of indifference is arrogance.  There is a strong odor of arrogance wafting the halls at 1600 Amphitheatre Parkway, Mountain View, CA.

--Doug

On Mon, Jan 21, 2013 at 10:29 AM, Owen Densmore <[hidden email]> wrote:

On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[hidden email]> wrote:

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

Nice post!  And its interesting to see there are quite a few folks aware of Google's apparent indifference.

My puzzle is just "Why?".  Hasn't Apple shown that Google owning the phone and the OS should succeed?  I'm positive they can be just as creative, if not more, by being an open platform well deployed.

I sure wish I "Got It".

   -- Owen

 

MONDAY, JANUARY 21, 2013

Semi-Final Note on the Nexus 4

I saw the following plea in the Google code forum that is tracking the Nexus 4 wifi bugs.

#637 jamma...@...

please don't make me return my nexus 10 and get another iPad Google...............

I wanted to leave a couple of closing thoughts on this, so I posted a response.

Today (16 minutes ago) Delete comment

#638 d...@...

@637: It does not take a rocket scientist to notice that Google has demonstrated a huge indifference towards their Android device customer base.  It has to be that, I mean, as compared to being hugely incompetent.  After all: Google owns Android.  And they own the Nexus device line.  Think about it: they own the OS, and they own the hardware, which they contracted out to hardware vendors to build for them.  What else would explain their inability to sell and support a product that works, if it's not indifference?

I guess it could be incompetence, though.  Or maybe arrogance.  Which would lead to indifference.  Which would appear as incompetence.

In other words, I'm guessing that Google could not care less even if they tried whether or not you send back your Nexus 10 and purchased another iPad instead.

Bottom line, I guess, is that from a consumer perspective it doesn't matter whether Google's dysfunction while bringing the Nexus line of product to market was caused by indifference, arrogance, inexperience, or incompetence - the net result is the same: a defective product and a non-functional product support system. And a customer base who is left feeling that Google has given them the finger.

It will be interesting to see whether the Nexus 4 turns out to be a failed experiment. Google has had two months to fix the wifi and bluetooth problems with it, and rumor has it that LG has already stopped production of the Nexus 4. Will Google cast the estimated 400,000 Nexus 4 owners adrift, or will they eventually be able push out an update that fixes it?

We'll see.

--Doug

[hidden email] 

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Doug Roberts
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Doug Roberts
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[Barry MacKichan]

My gripe with Google is that they chip away at my privacy and then glue the chips together to build a marketing model of me. A podcast on alternatives to Google is at http://macpowerusers.com/2012/03/mpu-077-dumping-google/. Too bad that the content-to-time ratio for podcasts is so low, but it does give some good hints.

The first six months I worked at Microsoft (1988) I said that arrogance is Microsoft's company disease. Then I realized that saying it was not a good career move -- sometimes I'm a slow learner.

--Barry

On Jan 21, 2013, at 10:43 AM, Douglas Roberts wrote:

I've noticed that a chief enabling personality trait of indifference is arrogance.  There is a strong odor of arrogance wafting the halls at 1600 Amphitheatre Parkway, Mountain View, CA.

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[Douglas Roberts-2]

Yep, if you're going to say it like it is about your employer, better be prepared for the result.

--Doug

On Mon, Jan 21, 2013 at 2:34 PM, Barry MacKichan <[hidden email]> wrote:

My gripe with Google is that they chip away at my privacy and then glue the chips together to build a marketing model of me. A podcast on alternatives to Google is at http://macpowerusers.com/2012/03/mpu-077-dumping-google/. Too bad that the content-to-time ratio for podcasts is so low, but it does give some good hints.

The first six months I worked at Microsoft (1988) I said that arrogance is Microsoft's company disease. Then I realized that saying it was not a good career move -- sometimes I'm a slow learner.

--Barry

On Jan 21, 2013, at 10:43 AM, Douglas Roberts wrote:

I've noticed that a chief enabling personality trait of indifference is arrogance.  There is a strong odor of arrogance wafting the halls at 1600 Amphitheatre Parkway, Mountain View, CA.

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Doug Roberts
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[Alfredo Covaleda Vélez]

FYI

Touch Developer Preview of Ubuntu to be published on 21 February 2013

http://www.canonical.com/content/touch-developer-preview-ubuntu-be-published-21-february-2013

Felicidades

2013/1/21 Douglas Roberts <[hidden email]>

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

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Doug Roberts
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[Douglas Roberts-2]

It will use the Android drivers, so until Google manages to get a working WiFi driver from Qualcomm for the Nexus 4, an Ubuntu OS on the phone will have the same WiFi dropout on suspend problem that the Android version has.

On Feb 17, 2013 10:01 PM, "Alfredo Covaleda Vélez" <[hidden email]> wrote:

FYI

Touch Developer Preview of Ubuntu to be published on 21 February 2013

http://www.canonical.com/content/touch-developer-preview-ubuntu-be-published-21-february-2013

Felicidades

2013/1/21 Douglas Roberts <[hidden email]>

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

--
Doug Roberts
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[hidden email]

http://parrot-farm.net/Second-Cousins

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[Gillian Densmore]

Nice post!
I'd lean twards arrogance from google. I'm not unduly buged by them probably using information I have on there system to atempt to market to me.
I'll be voting with my wallet for my next phone though as if I get a smartphone when I'm elidgable for a upgrade i'm leaning to a iphone the droid I had was wonderful in many reguards but built on substandard hardware that started to show quirks (before it was pilfered that is).
Good luck though.

On Mon, Jan 21, 2013 at 9:04 AM, Douglas Roberts <[hidden email]> wrote:

http://things-linux.blogspot.com/2013/01/semi-final-note-on-nexus-4.html

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Doug Roberts
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[hidden email]

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