Decent video interview on her perspective on workflow/process management.
http://zdnet.com.com/1606-2-5275416.html"CNET Editor-at-Large Esther Dyson talks with ZDNet Editor-in-Chief Dan
Farber about "meta-mail," her term for the extension of e-mail into a
broader set of tools that can manage processes and the user's attention,
instead of just information and content. The user remains in a familiar
workspace environment, but has the use of the equivalent of "a spreadsheet
for process rather than a spreadsheet for numbers." She highlights examples
of products on the path to meta-mail, including one from IBM, coming to
market soon."
Visualizing "Work cycles" for organizations ? :-)
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